This week, tech giants and market leaders moved to advance their customer experience and transformation with major AI and digital collaborations. BeOne Sports partnered with the NY Jets to provide digital analytics, and Hyundai and Google Cloud announced their own powerful combination of AI for industrial transformation; meanwhile NICE acquired LiveVox, IKEA smartly predicted customer demand and adjusted prices, and DefiQuant unveiled the most advanced trading infrastructure for Bitcoin. Paytm was revealed to be cutting jobs to streamline operations with AI automaton; and Sam Altman’s Humane announced its revolutionary AI-powered chatGPT pin in 2024. Finally, Netcore Cloud adopted their products in Nigeria to help local businesses succeed in a challenging economic climate.
BeONE Sports, MobiDev team up to launch AI-powered comparative training platform
Source: Sports Business Journal (sportsbusinessjournal.com)
AI Summary:
BeOne Sports, a partnership between Mobidev and AI, has signed a deal to become the new preferred technology partner for the NY Jets, providing the team with a suite of digital solutions such as mobile app, GPS analytics and AI processing of fan data. The Jets look forward to taking their fan experience to the next level of engagement and convenience.
NICE Announces The Close of The LiveVox Acquisition, Creating a Conversational AI Powerhouse
Source: MarTech Series (martechseries.com)
AI Summary:
NICE announced the purchase of LiveVox, creating a powerful combination of conversational AI solutions for the customer service industry. The acquisition sees NICE set itself up as the market leader in AI-driven contact centers, providing its customers with omnichannel offerings and cost-effective, personalized, human-like conversations.
HD Hyundai Teams Up With Google Cloud For Digital Transformation With AI
Source: Nasdaq (nasdaq.com)
AI Summary:
Hyundai Motor and Google Cloud announced a partnership to leverage artificial intelligence for digital transformation. This exciting collaboration brings together Hyundai’s extensive global reach and Google’s world-leading cloud technology to unlock the potential of AI for industrial transformation and efficiency gains.
IKEA introduces AI-driven demand sensing technology
Source: Retail Insight Network (retail-insight-network.com)
AI Summary:
In a move that is shaking up the furniture industry, Swedish retailer IKEA is utilizing artificial intelligence to accurately predict customer demand and adjust prices in-store and online with split-second speed. Set to revolutionise supply-chain management, IKEA’s AI-driven demand sensing has been cleverly designed to meet the ever-changing needs of the customer – proving that shopping will never be the same again.
DefiQuant Unveils AI-Powered Trading Platform to Maximize Passive Income in the Bitcoin Market
Source: AiThority (aithority.com)
AI Summary:
DefiQuant, the premier AI-powered trading platform, has unveiled one of the most advanced trading infrastructure for maximizing passive income with Bitcoin. With its innovative technology, traders of all levels of experience can find new profitable opportunities in the market and leverage its cutting-edge trading algorithms for increased returns. It’s time to maximize your passive income with the latest in AI-driven trading.
Paytm fires over 1000 employees: ‘AI delivered more than we expected it to’
Source: India Today (indiatoday.in)
AI Summary:
Paytm, India’s largest digital payment platform, is said to lay-off around 1,000 employees, primarily from its marketing and operations team. This move comes due to it turning to AI-powered automaton and cost-cutting. Though the news isn’t good, the company looks to streamline its operations and remain competitive in the market.
Sam Altman’s Humane to ship ChatGPT-powered Ai Pin starting March 2024
Source: ET CIO (cio.economictimes.indiatimes.com)
AI Summary:
Tech giant Sam Altman’s Humane is set to launch chatGPT-powered AI pin starting March 2024. This unique AI-powered product is designed to help customers navigate their customer service needs more quickly and with greater success than ever before. It’s a game-changer for everyone – from the customer service reps to the end users.
Netcore Cloud Lauds Adoption Of Marketing Technology In Nigeria
Source: The Street Journal (thestreetjournal.org)
AI Summary:
Netcore Cloud, Nigeria’s leading digital marketing technology company, announced the successful adoption of their products by Nigerian businesses. Netcore’s breakthrough technology is helping local businesses capture and analyze customer insights faster than ever before, facilitating unparalleled growth in a challenging economic environment.
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